Be positive with your answer about criticism and the people who criticized your work whom you view as essential stakeholders in the job process. Tell us what happened when you had to implement or initiate a change. Answer: People in a work environment can be resistant to change just as people tend to want to maintain the status quo. By telling the interviewer this you have informed him of the hard work you did. Describe how you influenced them to see the good reasons why you want to implement the change and the great results that await the employees and the company when they all accept the new idea. Also tell the interviewer how you went to drum up support for the change and how it pulled through. As a supervisor you didn't let the change divide your team between the deferring sides, you carried everyone along and achieved great results everyone was proud of. How did you respond when an employee made a mistake or when there was conflict within your team? Tip: The interviewer asks this question to know your approach to uneasy situations and you need to be as clear and as possible without mincing words because supervisors are bound to face these situations at work.
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